Let us suppose that you run an accounting firm with millions of customers. Let us further assume that a number of them still write in and request advice from you the old fashioned way.
Now, let’s assume that 2 out of 5 of your customers who wrote in requesting information are still waiting after 45 days. 45 days at a time in our culture when you can get a decision on coverage for a life insurance policy in a matter of minutes. 45 days is about the average length of a Hollywood engagement (or marriage, for that matter).
If this were true for your company, I’m guessing you would be losing customers by the droves.
But not if your company is the IRS.
Isn’t it lovely what a lack of competition, coupled with a byzantine and burdensome tax code will get you?